Contacts · Hamilton depot, Brisbane
Contact the depot —
a person picks up
For a Brisbane freight quote, a pickup booking or a straight answer about where your load's got to — ring the depot, send us an email, or use the form down the page. The phone's answered by the crew that loads the trucks.
Every road ends at the same dispatch desk
Quotes, bookings, POD chases and the odd "can you squeeze this in today" — all of it lands in one office in Hamilton.
Call dispatch
+61 7 3154 8823
Quickest for quotes and anything urgent. Ringing after hours still gets a human — the duty driver on the express run.
Email the depot
betzilogistics@gmail.com
Best for manifests, con notes and photos of awkward freight — anything you want in writing. Replies come back with a name on them.
Find the depot
442 Kingsford Smith Dr, Hamilton QLD 4007
River side of Kingsford Smith Drive — Eagle Farm behind you, Hamilton Northshore just ahead. Eight minutes to the Port of Brisbane wharves.
Depot hours
Mon–Fri 6:30–17:30
Sat 7:00–12:00 AEST
The gate stays open till 17:45 weekdays for trucks running behind. Saturdays are short — get in before lunch.
The board, 06:45
Have this ready when you ring
- Pickup and drop-off suburbs — postcodes if you've got them
- Rough size and weight, or a pallet count
- When it needs to land, and if that deadline's hard
- Anything tricky — glass, machinery, stairs, no loading dock
The form lands on a desk, not in a queue
Fill in what you know and skip what you don't. Someone at dispatch reads every one and gets back inside a business day — forms sent in the morning usually get a call before lunch.
Dispatch desk, Hamilton
How fast we reply
Anything sent before 3pm usually gets answered the same day. Later than that, first thing next business morning — a person reads it, not an autoresponder.
Rather just talk?
+61 7 3154 8823 — dispatch picks up, and that includes quoting over the phone.
Urgent after-hours work rings through to the duty driver.
Five questions everyone asks — jump to the answers.
Kingsford Smith Drive, Hamilton
We're on the river side of the road, past the Eagle Farm lights and before the Hamilton Northshore turnoff. The Port of Brisbane wharves are eight minutes over the bridge — most mornings our trucks are already on this stretch ahead of you.
442 Kingsford Smith Dr, Hamilton QLD 4007
Tap through to Google Maps — easiest way to show a driver where to turn.
Coming past the depot?
Couriers, owner-drivers and customers dropping freight themselves — the gate's open while the office is, and there's room to swing a truck.
Main gate, Kingsford Smith Dr
The turn-off
Coming from the city, stay on Kingsford Smith Drive through Eagle Farm. We're on the left before the Northshore turnoff — blue sign out front, flag pole by the gate.
Gate hours
Trucks check in at the gatehouse window while the office's open — the gate itself shuts 17:45 sharp on weekdays, and midday on Saturdays.
Loading on the spot
There's a forklift on site rated to 2.5 tonnes, plus a driver who'll hand-ball cartons when that's quicker than waiting for the machine to finish a job.
Room for trucks
Semis and rigids come through the main gate without a drama. Hardstand out the back, turning circle, space for about three trucks before it gets cosy.
Collecting freight? Bring the con note or the job number — the office finds pallets by paperwork, not by memory.
Questions the front window hears weekly
The short versions, straight from dispatch. Anything else is a two-minute phone call.
Mon–Sat, someone answers
Quickest way is still
the phone
+61 7 3154 8823, six days a week. Or send the form and we'll ring you — same conversation, less typing.