Outsourced freight desk
Your freight desk,
without the hire
We run your whole freight function from the Hamilton depot — carriers, rates, bookings, claims and a monthly report you'll actually read — for less than a part-timer's wage.
Freight spend, managed like it matters
Most businesses overpay for freight because nobody owns it. The warehouse books whatever's easy, the rates quietly creep, and nobody reconciles the invoices against the quotes.
We take that whole job off your desk. Our own fleet carries what it suits, and we broker the rest to carriers we've vetted — you're not locked into our trucks, you're locked into the best tool per job.
- Carrier selection per job — ours or a vetted partner
- Rate negotiation and quarterly lane reviews
- Claims chasing and invoice reconciliation
You get one monthly report: what shipped, what it cost, what we'd change. Clients typically see the saving inside the first quarter — that's the offer.
The freight desk
What freight management costs
Flat monthly retainer scaled to consignment volume. No percentage-of-spend games — we get paid the same whether your freight bill drops or not.
| What you book | Includes | Price |
|---|---|---|
| Starter desk | Up to 40 consignments / month | $490per month |
| Growing desk | 41–120 consignments / month | $890per month |
| Full desk | 120+ consignments, multi-site | POAscoped quarterly |
| Overflow consignments | Per consignment above plan | $12each |
Month-to-month terms — if we're not earning the retainer back in savings and sanity, you shouldn't keep paying it. We set it up that way on purpose.
How freight management jobs run
Six steps from your current freight mess to a managed desk.
month terms
Spend audit
Three months of your freight invoices go under the loupe — lanes, accessorials, the sneaky surcharges. Takes about a week.
Carrier mix design
We map which jobs belong on our trucks, which suit specialist carriers, and which you're overpaying on now.
Rate negotiation
We renegotiate or re-tender the lanes. You sign the rates; we just do the legwork and show you the delta.
Bookings run through us
Your team books everything through our desk — one email, one contact, every carrier handled for you.
Claims & reconciliation
Lost, damaged, wrong invoicing — we chase it. Invoices get matched to quotes monthly.
Quarterly review
Lane performance, spend vs benchmark, and what's changing next quarter. In plain English, on one page.
Need something next to it?
Most freight management jobs touch one of these.
The desk at work
Spreadsheets, rate cards and the dispatch board. Freight management is 90% organised stubbornness.
Monday board
The audit pile
Claim #14, chased
Who's on your desk
Ana runs the management desk — an analyst who came from a national carrier and knows exactly where the margins hide. Darren sits in on every quarterly review.
You get a named contact, not a ticket queue. When your freight's stuck at a border town at 7am, that's who you call.
Ana Kaur
Freight analyst
Ex-national-carrier pricing team. Reads rate cards the way other people read menus.
Darren Betz
Owner & director
Sits every quarterly review. Started the company hauling pallets himself.
Tash Meyer
Bookings desk
Your team emails her, she picks the carrier. Knows every lead time by heart.
Managed desk vs doing it in-house
If you ship a couple of pallets a month, just book them. The retainer earns its keep once freight is somebody's unofficial second job.
| Service | Best for | Speed | From |
|---|---|---|---|
| Interstate freight | Pallets up & down the seaboard | 1–3 days | $165per pallet, BNE→SYD |
| Metro & last-mile | Brisbane / SEQ drops | Same or next day | $38per delivery |
| Warehousing | Stock between jobs | Same-day in/out | $14per pallet / week |
| Pallet distribution | Bulk in, many drops out | Next day | $22per pallet out |
| Express courier | Time-critical anything | Inside 60 min dispatch | $55metro hotshot |
| Freight management | Outsourced freight desk | Ongoing | $490per month |
The retainer looks different to every other row because it buys a function, not a truck — that's the honest comparison.
Freight management questions
The ones dispatch hears weekly. Anything else — call +61 7 3154 8823.
Desk slots open now
Want your freight spend audited?
Send three months of freight invoices through the contact page and we'll tell you honestly whether a managed desk makes sense for you.
Straight to dispatch
Depot line, Mon–Fri 6:30–17:30 and Sat 7:00–12:00:
+61 7 3154 8823
Or email betzilogistics@gmail.com with your last quarter's freight spend.